Welcome to Canadian Fingerprint Agency

Canadian Fingerprint Agency is Fully Accredited fingerprinting agency approved by the Royal Canadian Mounted Police (click here to see our CCRTIS Accreditation) with many years of proven and trusted service. We Provide electronic and paper based fingerprinting services for secure, rapid RCMP certified criminal record verification and Police Clearance.



September 1st, 2020

Dear Client:

In response to the Covid-19 pandemic, we are instituting the following procedures, to which you must agree, before attending our premises. We ask for your understanding at this stressful time.

1. You must NOT have traveled anywhere, by air, rail, ship or car in the last 21 days.

2. You must NOT have a cough or fever in the last 14 days.

3. You must NOT have been in contact with anyone who has tested positive for Covid-19, regardless of when.

4. When you attend our office, you must wear a mask. And you must attest to items 1-3 above.

5. Before entering our offices, you must wash your hands thoroughly for a minimum of 20 seconds, in the 7th floor bathroom. The washrooms are facing the elevators.

6. After washing your hands avoid touching anything and if you must, use a napkin to touch anything including door handles. Dispose napkin in garbage when you enter our office.

7. Stand at the door and wait for instructions. 

8. Only ONE client will be permitted in the office at any one time. Therefore, SHOW UP ON TIME. Arrive early and wait in your car. Otherwise, you may have to wait for other clients to complete their fingerprints before you.

9. Stay 2m away from everyone.

10. Make sure you fully understand the purpose of obtaining fingerprints and MAKE SURE YOU HAVE THE REQUIRED DOCUMENTS AND IDENTIFICATION.

11. Our agent will NOT touch you. You will be given instructions in the use of equipment to take your fingerprints.

12. NO CASH Payment.

Telephone booking payment will be by DEBIT ONLY in person at front desk.

To use CREDIT CARD payment, you must book your appointment online in advance.


13. After you leave, we will disinfect any surfaces you may have touched including the counter, debit machine and fingerprint glass surfaces, for the protection of the next client and ourselves.

Thank you for adhering strictly to these procedures.

Stay Safe and Best Regards,
Canadian Fingerprint Agency.


A message about the Corona virus from the Canadian Fingerprint Agency.

March 20, 2020., Providing a healthy and safe environment for our clients and our staff are our top priority at this time as events are changing constantly.

With the effects of the outbreak being felt more each day, we wanted to share what we have been doing so that you can continue to visit at our office to process your fingerprints with the RCMP. 

At our office, we have been disinfecting all surfaces touched by the public, including chairs, desk tops, door knobs etc., on an hourly basis. 

All clients are required to wash their hands thoroughly with soap prior to taking fingerprints. In addition, to maximize social distancing, clients are given instructions on using digital fingerprint machines so that fingerprints can be taken without any human contact.

We are also following the best advice from our Public Health Authorities and therefore strongly request that clients do NOT visit our office if they are having any symptoms of a cold, fever or cough, OR have traveled anywhere in the world in the last two weeks. At this time, it is NOT appropriate to take undue risk by exposing others to any type of potential infections.

If you have already paid for your fingerprint, we will gladly reschedule your appointment.

We will continue to follow guidance from the Government of Canada and Health Authorities to maximize safety for everyone.

OUR OFFICE WILL BE CLOSING AS OF 4:00PM ON MARCH 20,  AND WILL REOPEN IN MAY, 2020. Please click on "BOOK TIME" the desired time slot and follow the instructions that appear.  

We look forward to continuing to serve you at our location. 

Canadian Fingerprint Agency


Immigration Refugee and Citizenship Canada (IRCC) - Biometric Services

January 02, 2020.   Please be advised that beginning on December 3, 2019. Immigration Refugee and Citizenship Canada (IRCC) has introducing a new service line which will direct some permanent and temporary resident applicants to Service Canada locations in order to submit fingerprints in support of their immigration applications. Please be advised that this new service line does not take the place of civil criminal record check transactions currently performed by Canadian police agencies and private fingerprinting agency for immigration purposes. 

Immigration Refugee and Citizenship Canada (IRCC) provides their immigration applicants with a Biometric Instruction Letter which will contain directions to where the individual must appear to provide their fingerprints. Should you have questions for a Biometirc requirement, you may contact the Immigration Refugee and Citizenship Canada (IRCC)  Client Support Centre at 1-888-242-2100.


Clarification of Processes for Dealing with Poor Quality Fingerprints

January 01, 2020.   The purpose when an individual submits fingerprints to Canadian Criminal Real Time Identification Services (CCRTIS) for a fingerprint-base certified Criminal Record Check (CRC), and the Real Time Identification (RTID) system deems the prints to be of poor quality.  

When an individual submits their fingerprints for a criminal record check, the Real Time Identification (RTID) system analyzes the prints to determine if they are of sufficient quality to search against the National Fingerprint Repository holdings.  If the fingerprints do not meet this threshold, the system flags them a "poor quality" and it provides a name-based criminal record check product. 

Two exceptions to this workflow are for Vulnerable Sector and Adoption checks. Poor quality fingerprints submitted for these application types will generate an error response transaction message (ERRT) and require the submission of ink-and-roll fingerprints.

Please note that an electronic fingerprint submission that the system could not process will result in a different name based product than a paper fingerprint submission that a fingerprints technician was unable to process.  Please note that both products are legitimate. 


Youth Criminal Records Check for Civil Purposes

June 23, 2019.   In order to ensure compliance with the legislative requirements of the Youth Criminal Justice Act (YCJA), a review of the current Canadian Criminal Real Time Identification Services (CCRTIS) civil screening policies and practices related to youth information has been undertaken. 

The Youth Criminal Justice Act under section 119(1) defines who has the authority to access youth records. Subsection (o) provides that only Federal, provincial or municipal governments have access to youth criminal record information for the purposes of employment with or without remuneration. Access to, and disclosure of, youth information for private employment or other purposes not defined in the YCJA is prohibited. 

As a result, CCRTIS will be modifying the RTID system to reject criminal record check submissions for applicants under 18 years of age for purposes other than those identified in the YCJA. Information privacy requests submitted under the application type "Privacy Act" and notification of legal name changes will continue to be allowed. 


Update on mandatory electronic fingerprints

February 1, 2017.   Public Services and Procurement Canada (PSPC) will launch the new mandatory electronic fingerprint requirement. Learn how this will change the personnel security screening process for those required to work on Government of Canada contracts.

Why the new criminal record check process is being implemented
The Royal Canadian Mounted Police (RCMP), the lead agency responsible for law enforcement inquiries, is retiring the name-based Criminal Record Check process. They are replacing it with a new criminal record check process. This new process uses fingerprints rather than a name to positively identify an individual. This allows the RCMP to provide accurate and timely responses to its clients.
Fingerprint screening has been used for many years to confirm identity, and it is an international best practice. It is the only definite way to determine whether an individual has a criminal record and to reduce false associations with criminality.

Validity period
Electronic fingerprint results will be valid for one year from the date the fingerprints have been taken.


Important Notice

Effective July 1, 2014, the Canadian Criminal Real Time identification services will ONLY accept electronic fingerprint submissions for civil purposes (ie., no paper fingerprints).  This new process aims at improving service levels and accuracy of your screening.

Submit your fingerprints electronically and avoid delays.         

*Paper submissions to the RCMP will not be processed and will be returned to the originator.


List of Reasons for Civil Fingerprinting Screening:

  • Adoptions - Canadian and International,
  • Border Crossing,
  • Canadian Citizenship,
  • Canadian police forces,
  • Employment - Governments: Federal, Provincial, Municipal, Contractors, Sub-constructors, Licensing programs etc.,
  • Employment - Private industry: Transportation,B drivers licensing etc.,
  • Immigration to Canada,
  • License - Consultant, Doctor, Horse racing, Nurse, Real Estate, Teacher, Taxi and etc.,
  • Name change,
  • Privacy Act,
  • Record Suspension,
  • Visa - Foreign travel, Permanent Residency, working oversea,
  • Volunteer, job replacement,
  • Waiver to USA,

March 14th, 2012, to include provisions for Cardscan Device Workflows. 

November 11th, 2011, Public Works and Government Services Canada for Security Screening

Canadian Fingerprint Agency is now able to submit digital fingerprints for the purpose of Personnel Security Screening of applicants in categories such as Reliability Status, Security Clearance, Personnel Security Screening, Control Goods, Contract Security, Organization.

October 17th, 2011 Policy: Vulnerable Sector Checks & Accredited Fingerprinting Companies Canadian Fingerprint Agency is now able to assist Canadian Police Services in the submission of digital fingerprints for the purpose of background screening of applicants who work in the Vulnerable Sector. People such as teachers, coaches and health care workers are included in this Vulnerable Sector group of applicants because of their responsibility for the care of children, handicapped and elderly persons. 

Please see the attached CPIC link for complete details.

Welcome to Canadian Police Information (CPI) Centre The Canadian Police Information Centre (CPIC) was created in 1966 to provide tools to assist the police community in combatting crime.

Our highly trained professional team provides personalized fingerprinting services and ensures the highest standards of security, privacy and confidentiality.

In addition, we can help guide your applications through the Canadian, USA and international systems for identity checks which can then be used in a submission for purpose of employment, citizenships, name changes, immigration, visas and related document applications.